Refund Policy


We want you to be able to book with confidence at Stafford House so we have revised our cancellation policy to allow greater flexibility.

Pre Arrival

Due to uncertain times we would like to ensure students can book with confidence, we have therefore implemented more flexible terms. If new students are unable to travel due to a travel ban, a quarantine restriction or flight cancellation due to the Coronavirus, Stafford House schools where possible will provide the option of a complete refund or credit towards future studies at any of our 6 Stafford House schools in the UK and Canada.

Some accommodation options may require a notice period for any cancellations or amendments to the booking.

Post Arrival

Once students have arrived at a Stafford House school or started their online programme they will not be eligible for a refund. We may consider credit notes for tuition and accommodation if a student has to postpone their classes due to the impact of COVID-19. Accommodation refunds or credits may be subject to a notice period charge.


For any questions relating to refunds or cancellations please contact us.

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